course
Output-based Performance Management and Contracting - NEN NPR 5333
For agile teams and projects
Description
Agile software development enables organizations to deliver software faster, with greater flexibility and improved collaboration. However, many organizations still struggle to achieve predictable delivery, objective performance measurement and effective governance. Traditional contracts and project steering methods often focus on effort rather than delivered business value.
NEN NPR 5333 provides a practical framework for output-based performance management and contracting by combining internationally recognized standards, Functional Size Measurement (Function Points), software quality metrics and Agile performance indicators. Instead of managing hours and activities, organizations learn to steer on measurable business output, software quality and customer value.
During this training participants gain practical insight into the principles of output-based performance management, how to apply NEN NPR 5333, the use of objective software metrics and Function Points, and the implementation of output-based contracts that improve predictability, transparency and collaboration between clients and suppliers.
Audience Profile
CIOs, IT directors/managers, sourcing managers, vendor managers, contract managers, portfolio managers, project managers, Product Owners and professionals involved in software sourcing or Agile software delivery.
Learning Goals
 Describe the principles of output-based performance management. | Understand  |
| Explain the structure and purpose of NEN NPR 5333. | Understand |
| Distinguish between input, process, output and outcome metrics. | Analyze  |
| Differentiate between Function Points and Story Points in Agile software delivery. | Analyze |
| Apply the NPR 5333 performance metrics to measure software delivery performance. | Apply  |
| Assess organizational readiness for output-based contracting. | Evaluate  |
| Construct an output-based contract using measurable deliverables, quality criteria, Function Points and performance indicators. | Create  |
| Apply objective measurements, dashboards and PDCA practices to support continuous improvement and governance. | Apply |
| Recognize successful implementation patterns of NEN NPR 5333 in software delivery organizations. | Remember  |
Prior Knowledge
A basic understanding of software development, Agile methodologies (Scrum or SAFe) and software project management is recommended. Experience with software sourcing or contract management is beneficial but not required.
Subjects
Module 1: Why output-based performance management?
Lessons
- The case for output-based performance management
- Why organizations need objective software metrics to improve predictability, productivity, quality and business value
- The background and evolution of NEN NPR 5333
- How NEN NPR 5333 combines international standards into a practical guideline
- The structure of NEN NPR 5333
- Input, process, output and outcome metrics
Module 2: Metrics that matter
Lessons
- Where NEN NPR 5333 is most effective
- Different ways of contracting
- Cost drivers of output-based contracting
- Risk diversification between suppliers and customers
- The 17 core metrics of NEN NPR 5333
- Function Points versus Story Points
Module 3: Output-based contracting
Lessons
- Organizational readiness and vendor selection
- Building an output-based contract in 8 steps
- Measurable deliverables, quality gates and performance metrics
- Selecting the right functional size measurement approach
- Continuous improvement through objective measurements, PDCA and retrospectives
- Implementing NEN NPR 5333
- Practical examples
Schedule
This training is only available as a (in)company training. Contact us to schedule this training.
All courses can also be conducted within your organization as customized or incompany training.
Our training advisors are happy to help you provide personal advice or find Incompany training within your organization.
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