course
Info Support Way of Working Part 2
Reflect on your first project experience and gain insight in why we work the way we do
Description
Info Support Way of Working – Part 2 is the second training day for starters at Info Support and builds on the foundation laid in Part 1. This training focuses on reflecting on early project experiences and translating those insights into concrete actions and professional growth. Participants learn how to effectively contribute to project teams by applying Info Support’s way of working in practice. The emphasis lies on collaboration, managing expectations, taking ownership of artefacts and responsibilities, and consciously developing oneself as a consultant. Through reflection, interactive exercises, and practical frameworks, starters gain more grip on their role, impact, and development path within Info Support .
Learning Goals
 Explain how Sprint Goals relate to Product Goals | Analyze  |
| Identify business benefits needed in relation to given contract | Analyze |
| Identify team capabilities related to given business benefits | Analyze |
| Describe ways to build a stable team | Understand  |
Prior Knowledge
Participants are expected to have completed Info Support Way of Working Part 1 and have a few months of project experience
Subjects
Reflection on project experiences
Participants reflect on their first project experiences using structured reflection methods. These reflections are used to translate experiences into insights and concrete actions that clarify their role, impact, and next steps within a project team.
Artefacts and responsibilities
This topic focuses on working with key project artefacts such as technical debt, architecture and architectural decisions, and requirements including user stories and definitions of ready and done. The Info Support Essence is used as a guiding framework for reasoning about quality, progress, and sustainability.
Making yourself and others effective
Participants learn how to communicate effectively in written, face-to-face, and remote settings, how to build trust and psychological safety within teams, and how to improve collaboration in day-to-day project work.
Stakeholder management
Stakeholder management is introduced as a core consulting skill, covering stakeholder identification, understanding interests, and applying practical communication and influencing techniques.
Consultant development path
The training concludes with an overview of the Info Support Consultant Development Path, providing insight into growth expectations, competencies, and impact across career stages, and helping participants define concrete personal development actions.
Schedule
This training is only available as a (in)company training. Contact us to schedule this training.
All courses can also be conducted within your organization as customized or incompany training.
Our training advisors are happy to help you provide personal advice or find Incompany training within your organization.
Prior knowledge courses
"Extremely good teacher"Sander
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