Learning path AI Essentials for Business Professionals

Do you work on digital products, innovation, or strategic decision-making? In this learning path, you'll discover how to smartly apply AI tools like ChatGPT and Microsoft 365 Copilot in your own work. Whether you want to create analyses faster, draft plans, or communicate more efficiently: with the right prompts and insights, you'll work smarter, sharper, and more effectively.

What do you get?

  • How to use AI for analysis, reporting, and decision-making
  • How to assess AI output for quality and reliability
  • How to use AI tools safely, strategically, and responsibly

What do we ask?

  • Professionals with experience in roles such as product manager, consultant, strategist, innovation manager, or team lead.
  • Interest in the impact of AI on your work and organization.

What will you be doing?

  • 10% AI literacy and ML fundamentals
  • 30% Prompt Engineering for better output
  • 20% ChatGPT in practice for analysis and content
  • 20% Smart use of Microsoft 365 Copilot in your work
  • 20% Applying AI in your role: from planning and strategy to collaboration and decision-making

Learning path

Become a professional who uses AI smartly in every step of your workflow. This learning path not only helps you use AI tools effectively, but truly enables you to work in an AI-augmented way. Through the combination of trainings, you’ll develop the skills to gain insights faster, make better decisions, and structurally integrate AI into your daily work.

  • Must have
  • Should have
  • Could have
  • Certificate
  • Must Have

    The knowledge and skills you need to participate in a project.

    Should have

    The knowledge and skills you should have (but are not necessary) before starting your first project.

    Could Have

    Other knowledge and skills that may be relevant to you, depending on the project.

    Certificaat

    A certificate or exam you can obtain.

    More information about Info Support Learning paths

PROMPTFUN
Prompt Engineering Fundamentals
0.5 days
365CPFUN
Microsoft 365 Copilot Fundamentals
0.5 days
Certificate
Info Support certified: AI Essentials for Business Professionals